From the beginning, le Roseau reception has been entrusted to our volunteers, who are present from 9am to 8pm on weekdays and from 1pm to 7pm on weekends and holidays. This decision was not taken lightly! Actually, who could fill this role better than a volunteer, day after day, hour after hour, with all their hearts? Le Roseau is an exceptionally caring place where volunteers are essential to make it accessible to the patients’ families and encourage a welcoming atmosphere.
This work requires our volunteers to be responsible and rigorous. The volunteers receive proper training, consisting of shadowing a more experienced volunteer and training about listening skills.
The role of the volunteer cannot be improvised and requires qualities of tolerance, tact, discretion and respect. .